Terms and Conditions
Welcome to mrfog.sa. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.
1. General Terms
1.1. By using this website, you confirm that you are at least 18 years old or the legal age for purchasing vape products in your region.
1.2. All products and services on this website are intended for personal use only and not for resale.
1.3. We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on the website.
2. Use of the Website
2.1. You agree not to use the website for any unlawful purposes or activities that may harm the website's functionality or reputation.
2.2. All content on this website, including images, text, and trademarks, is the property of mrfog.sa and is protected by copyright laws. Unauthorized use of any content is prohibited.
3. Orders and Payments
3.1. All orders are subject to availability and acceptance by mrfog.sa.
3.2. Prices are listed in Saudi Riyals (SAR) and include applicable taxes unless stated otherwise.
3.3. Payment must be made in full at the time of order placement. We accept major credit/debit cards and other secure payment methods.
3.4. mrfog.sa reserves the right to cancel orders due to pricing errors, product availability, or suspected fraudulent activity.
4. Shipping and Delivery
4.1. We deliver to all regions in Saudi Arabia. Delivery times are estimates and may vary based on location.
4.2. Shipping fees are calculated at checkout and depend on your location and order size.
4.3. mrfog.sa is not responsible for delays caused by external factors such as courier services or customs.
5. Returns and Refunds
5.1. Unopened and unused products may be returned within 7 days of purchase. Please review our Return Policy for more details.
5.2. Refunds are processed after verifying the returned product’s condition. Shipping costs are non-refundable.
5.3. Defective products can be exchanged or refunded. Contact our support team within 14 days of delivery to arrange a replacement.
6. Warranty
6.1. Certain products may include a limited warranty. Warranty details are specified in the product description.
6.2. Warranty claims require proof of purchase and compliance with the product’s usage guidelines.
7. Limitation of Liability
7.1. mrfog.sa is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
7.2. Users are responsible for ensuring they meet the legal age requirements for vaping in their region.
8. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using our website, you agree to the collection and use of your data as outlined in the Privacy Policy.
9. Governing Law
These terms and conditions are governed by the laws of the Kingdom of Saudi Arabia. Any disputes arising from the use of our website or services will be resolved under Saudi jurisdiction.
10. Contact Us
For any questions or concerns regarding these terms and conditions, you can reach us at:
Email: info@mrfog.sa
Phone: (+966) 56 923 9086
Last Updated: [18/12/2024]